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Gmelius

Gmelius SA

Help Desk

"Less Email. More Life."

Gmelius transforms Gmail into a powerful collaboration workspace, allowing teams to manage shared inboxes, projects, and automated workflows without leaving their inbox. It combines help desk, CRM, and project management functionalities directly within the familiar Google Workspace interface.

4.4/ 5.0 (776 reviews)
2 Awards

Overview

2016
Founded
280
Customers
50+
Integrations
Yes
Free Trial

Pricing Plans

Free Trial Available

Pricing Model: Per user/month

Lite
$10user

What's Included

  • Unlimited Shared Inboxes
  • Shared Gmail Labels
  • Email Templates
  • Kanban Boards
  • Email Notes
Growth
$24user

What's Included

  • Workflow Automation
  • Email Sequences
  • Meeting Scheduler
  • Zapier Integration
  • Advanced Analytics
Pro
$36user

What's Included

  • CRM Integrations
  • Priority Support
  • Data Recovery
  • Round-robin Assignment
  • Custom Roles

💰 Total Cost of Ownership Calculator

Calculate the TRUE cost including hidden fees, integrations, training, and more

Key Features

Shared Inboxes

Manage group emails like support@ or sales@ directly from Gmail without sharing passwords.

Included in these plans:

Lite
Growth
Pro
Kanban Boards

Visualize emails and tasks in Trello-like boards to track project progress and support tickets.

Included in these plans:

Lite
Growth
Pro
Workflow Automation

Automate repetitive tasks with 'If this, then that' rules, such as auto-assigning emails or sending auto-replies.

Included in these plans:

Growth
Pro
Email Notes & Mentions

Collaborate behind the scenes with internal notes and @mentions on email threads without cc'ing teammates.

Included in these plans:

Lite
Growth
Pro
Analytics & Reporting

Track team performance metrics like response time, email volume, and resolution time.

Included in these plans:

Growth
Pro
Meli AI Assistant

AI-powered assistant that drafts replies, summarizes threads, and suggests email categorizations.

Included in these plans:

Growth
Pro
Meeting Scheduler

Insert available meeting slots directly into emails, syncing in real-time with Google Calendar.

Included in these plans:

Growth
Pro

What Makes It Stand Out

  • 1

    Native Gmail Integration - works directly inside the inbox users already know

  • 2

    Hybrid Architecture - data syncs across team members without storing sensitive email content permanently on Gmelius servers

  • 3

    Unified Workspace - combines email, chat, and project boards in a single interface

Best For
Small to Mid-sized Businesses (SMBs)
Teams using Google Workspace
Customer Support Teams
Sales Teams
Top Integrations
50+ integrations available
Slack
Trello
HubSpot
Salesforce
Zoom
Google Calendar
Zapier
Loom
Google Meet

API Access Available

Awards & Certifications
  • High Performer G2
  • Chrome Store Featured Editor's Choice
Ready to get started?
Visit Gmelius to learn more and explore their solutions